21st Century Thinking – The Heart

Before we go too far in trying to predict how things will turn out in the 21st century, it is useful to consider carefully where we re and who we are now. That is, what will be the legacy of the 20th century?

There is quite a lot one can say about this, and not all of it is good. Consider this from Gary Hamel, writing for HBR

Writing in the early years of the 20th-century, Max Weber, the famous German sociologist, said this about the modern age:

The fate of our times is characterized by rationalization and intellectualization and, above all, the disenchantment of the world. The ultimate and most sublime values have retreated from public life.

Hamel goes further

We live in a secularized, mechanized and depersonalized world—a fact that strikes me anew each time I find myself scrunched into seat 22B on a dyspeptic airline, or when I’ve been compelled to navigate through an endless phone tree in a quest for “customer service,” or have gotten lost in the maze of a government website that purportedly has a form I need to complete.

Takin gthis as true for the moment, it is just possible that during the 21st century mankind will seek ways to re-introduce passion and engagement into our systems. It is all about how we connect.


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